What Data We Collect and Why We Hold It
When you open an account, we collect the name, contact details, and identity documents you provide during registration. Each time you make a deposit or withdrawal through JazzCash, Easypaisa, or Raast, a transaction record is created — this includes the amount, the wallet reference, and the
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timestamp. We hold these records to verify your account, process payouts, and meet our obligations under applicable law in the regions where access is permitted. We do not sell your personal information to third parties. Data shared with payment processors like JazzCash and Easypaisa is limited
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to what is required to complete the transaction — your full wallet credentials are never stored on our servers. If you contact support, your message history is kept for a reasonable period to maintain continuity and resolve disputes. Availability of our services depends on local law
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and is open only to those in eligible regions. Retention periods vary by data type: transaction logs are held longer than browsing data, and you may request a summary of what we hold at any time through the account settings page or by writing to our
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support address.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.